Project Management Challenge

Below is a subset of tasks that are in a Project Manager’s job description:

  • Budgets
  • Timelines
  • Resource allocation
  • Stakeholder updates
  • Task management
  • Meeting agendas
  • Meeting notes

Reality hits and you end up doing this instead:

    • Review and update HTML
    • Quality testing
    • Verify code triggers
    • Draft workflow process documents
    • Verify and update software workflows
    • Write release notes
    • Address previous project support requests and questions
    • Field new project requests
    • Write Statements of Work

PLUS:

    • Budgets
    • Timelines
    • Resource allocation
    • Stakeholder updates
    • Task management
    • Meeting agendas
    • Meeting notes

It’s easy for us PMs to get caught in the trap of just doing the work ourselves instead of engaging our team.  Perhaps it’s part of our nature, as defined in a blog from Project Manage this, to want to get the work done and make a quick turnaround for the client.  The question is, are we helping the situation or hurting it? I think most of us, and our team members, would agree that we are hurting it.

In my opinion, this all comes down to setting expectations and priorities.  If the client or product owner feels that he/she can send the PM a request and it will be turned around in 5 minutes because we know enough code to make us dangerous, they will start to expect that A) we know more than we really do and B) that requests can always be turned around within minutes.  A better approach is to respond to the request and address that you will have the appropriate team member take a look and you will provide an update in 24 hours.  This will instill value in the team and set a precedent that requests take and we aren’t just sitting waiting for work.

Additionally, you run the risk of working nights and weekends so that can get your ‘real’ job done.  Perhaps the PM is doing the work because the resources aren’t available, and instead resetting expectations with the product owner, he/she does it themselves. Consequently, hoarding the work and hindering the growth of the other departments.

I challenge all Project Managers to reset expectations, manage priories, and let the true experts do what is in their job descriptions.

This entry was posted in Uncategorized and tagged , , , , , , . Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>